Privacy Policy

Privacy Policy

Effective Date: 21/06/2026

Norta Industries ("we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or place an order, how we use it, and the choices you have.

1. Information We Collect

Information you give us directly:

  • Name, email address, phone number, and shipping/billing address
  • Payment information (processed securely through our payment provider — we do not store full card details)
  • Team or organization details, logos, and design files you upload for custom orders
  • Messages you send us through contact forms, live chat, or email

Information collected automatically:

  • IP address, browser type, and device information
  • Pages visited, time spent on site, and referring website
  • Cookies and similar tracking technologies (see Section 4)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including custom design approvals
  • Communicate with you about order status, shipping updates, and support requests
  • Send marketing emails or promotions, if you've opted in (you can unsubscribe at any time)
  • Improve our website, products, and customer experience
  • Prevent fraud and enforce our Terms & Conditions

3. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate our business, such as payment processors, shipping carriers, and email/marketing platforms
  • Manufacturing and printing partners involved in producing your custom order
  • Law enforcement or legal authorities, if required by law or to protect our rights

Each of these parties is only given the information necessary to perform their function.

4. Cookies & Tracking

We use cookies and similar technologies to keep your cart active, remember your preferences, and understand how visitors use our site. You can disable cookies through your browser settings, though some site features may not work properly without them.

5. Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your personal information
  • Opt out of the sale or sharing of personal information (note: we do not sell personal information)
  • Opt out of marketing communications at any time

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what categories of personal information we collect and to request deletion. To exercise any of these rights, contact us at [Support Email].

6. Data Security

We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our website is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us: